Do Great Leaders Believe That One Person Can Really Make a Difference?

How many times have we all heard companies trumpet the phrase “our employees are our most valuable asset” only to see them treat their employees as a disposable commodity to be used up, burned out, and thrown away to be replaced by a newer, younger, worker who costs less? This is the mark of mediocre (or worse) leadership.

Great Leaders know that there is a better way. They believe that one person CAN make a difference and they show this by demonstrating these leadership traits.

  • They treat team members like they are the most important people in the world … because they are. It is through the labors of the team that expectations are met and the team’s goals are reached. Great Leaders rely on team members to put forth a 100% effort and exude confidence in the team’s ability to do so. Consequently, the team strives to show that the confidence is warranted.
  • They treat team members like they make a difference. Great Leaders know that any one individual can make a difference whether it be by increasing the team’s productivity or ensuring that the customer, internal or external, is provided with the goods or services that they truly need and that provide the greatest benefit to the customer.
  • They listen, truly listen, to ideas from every member of the team. Great Leaders know that great ideas, game changing ideas, can come from anywhere and anyone. They know that any member of the team can be the person to put forth an idea that will make the difference between success and failure; between meeting a quota and exceeding a quota; between living up to an expectation and surpassing that expectation.
  • They treat each team member with respect. Great Leaders know that respect is a “two-way street”. While respect is, and should be, an earned quality, Great Leaders show respect until such time as the team member shows that he/she is unworthy of respect … and it takes a lot to convince the Great Leader that respect is undeserved.

Great Leaders know that by treating each person as someone who can make a difference, each person that they lead will strive to live up to that expectation and become “the difference maker”.

Have you had an experience where you did everything in your power to make a difference in someone else’s life because a Great Leader expressed confidence in your ability to do so? Click “Comment” and share your experience.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at tom.hoisington@eagleoneresources.com

How Does a Great Leader Earn the Undying Loyalty of Others?

It is the winter of 1777-78 and the Continental Army has fought one losing battle after another. The seat of the Continental Congress and largest city in the Colonies, Philadelphia, has fallen and is now occupied by the Redcoats. There, the British Army rests while dining bountifully in warm colonial homes.

Meanwhile, the Continental Army has made its winter encampment at Valley Forge. There, they face shortages of everything; food, medicine, warm clothing, shoes. The soldiers sleep in cold, drafty, log cabins that they have hastily built. The soldiers witness the departure of many officers who request, and are granted, leave to go home to sleep in their own beds and eat well with their families. They also note that one officer does not leave. Promising to share their every hardship, Washington stays with the army at Valley Forge.

Great Leaders lead by example and do not ask those that they have the privilege of leading to do things that they would be unwilling to do themselves. They share the work, the good times, and the bad times. They know and understand what their teams know and have experienced because they, too, have shared the experiences of the team.

In the spring of 1778, the Continental Army marched out of Valley Forge led by a Great Leader who had earned their undying loyalty by remaining with them; by sharing their experience, their privations, their hardships. In June of that year, the Continental Army defeated the British at Monmouth Courthouse, the last major engagement in the Northern Theater of the Revolutionary War. Following the battle at Monmouth Courthouse, the British withdrew to New York City and shifted the focus of their campaigns to the Southern colonies. Ultimately, the British would surrender at Yorktown and a new nation, The United States of America, would take its place among the nations of the world … in large part because a Great Leader stood shoulder to shoulder with the troops and led them to victory.

If you have had the privilege of following a Great Leader who has earned your undying loyalty, click “Comment” and share your story here.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at tom.hoisington@eagleoneresources.com

Remembering Great Leaders on this Memorial Day

In the darkest days of the first half of the twentieth century, as desperation, tyranny, and brutality ran rampant in the world, Great Leaders came to the fore and shared their visions of a better world; a world in which desperation was overcome by hope and prosperity; a world in which tyranny was defeated and the forces of democracy were victorious; a world in which brutality gave way to kindness and a spirit of sharing. Great Leaders such as …

  • Franklin Roosevelt – In the darkest days of the Depression, President Roosevelt stood before the American People and acknowledged the truths and economic realities of the times. He then reminded them of all the blessings this country enjoyed and shared with them his vision of a better country, a better economy, and a plan to achieve these results. Nine years later, following the attack on Pearl Harbor, this same President stood before the Congress and the American People and shared his vision of victory declaring, “No matter how long it may take us to overcome this premeditated invasion, the American people, in their righteous might, will win through to absolute victory … With confidence in our armed forces, with the unbounding determination of our people, we will gain the inevitable triumph.” In both cases, the American People responded and gained the victories he foresaw.
  • Winston Churchill – As the island nation of Great Britain stood alone against the Nazi onslaught, Prime Minister Churchill boldly told the British People that he had “nothing to offer but blood, sweat, and tears.” When asked what his wartime policy would be, he stated plainly, “You ask, What is our aim? I can answer with one word: Victory—victory at all costs, victory in spite of all terror, victory however long and hard the road may be; for without victory there is no survival.” Churchill shared his vision of ultimate victory clearly, concisely, and inspired his nation and its empire to persevere against all odds; and, in the end, the people responded with dedication, determination, and shared sacrifice until the ultimate victory was won.

The visions articulated by these Great Leaders inspired the people of their nations. Many citizens stepped forward to serve in the various branches of the military; and, many of these citizens made the ultimate sacrifice to ensure the survival of our way of life and the rights that we hold dear. As we celebrate this Memorial Day, let us pause to remember those who have sacrificed so much over the centuries to protect and preserve the freedoms that we enjoy. May God bless them and comfort them and their families.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at tom.hoisington@eagleoneresources.com

Can You Impact the Life of Another and Not Even Know It?

I recently attended an Eagle Scout’s Court of Honor and heard the Eagle Scout give credit to those who had helped him along the way. He presented what is known as an “Eagle Mentor Pin” to several individuals, citing what each had done to help him reach Scouting’s highest rank.

As the young man talked about one of his Mentors, he related how, when he was only 11 years old, this individual had made a comment to the effect that the young man really had no choice but to become one of the few who attain this honor, that it was his destiny to become an Eagle Scout. The young man went on to tell that whenever he thought about quitting, he would remember this comment and it kept him working toward the goal.

Later that evening, I got to talk with the Mentor and I asked him about that comment. Had he really told the young man that he was destined to become an Eagle; that he had no choice; that it was something he had to do? The Mentor smiled and shook his head from side-to-side saying, “You know, I have no memory of that conversation. I don’t remember telling him that. Clearly though, it made a big impression on him.”

Great Leaders often say and do things without really thinking about the positive impacts they are making on others. They may offer encouragement when it is needed most; guidance without realizing that the recipient is feeling lost; an encouraging word to someone who is feeling down; and, they don’t even realize that what they’ve done could be making all the difference in the world to that person.

Perhaps what is most encouraging about this is that the impact the Great Leader has made does not stop there. Like the ripples on a pond spreading out from where a tossed pebble breaks the surface, that impact is passed from its original recipient to others with whom that original recipient interacts for the rest of his or her life. Someday, somewhere, that original recipient will recall how his or her life was changed for the better by someone who took the time to care and will pass along that encouragement to another. Great Leaders make the lives of others better and oftentimes don’t even know that they’ve done it.

Who was the Great Leader that made your life better? Have you passed it along to someone else yet? Perhaps the opportunity to make a life changing impact is still in your future. Perhaps you have already made it. There are many opportunities in the world for you to do this.  Look around and you will find them.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at tom.hoisington@eagleoneresources.com

Does a Great Leader Take a Little More or a Little Less?

Who gets the credit when a project goes well; is completed on time; comes in under budget; exceeds the client’s expectations?

Who gets blamed when things don’t go well; are not done on time; experience cost overruns; result in dissatisfied customers?

The answer depends on the leader.

The mediocre leader basks in the glory of the job well done and takes credit for the results. The mediocre leader is convinced that his/her leadership made all the difference in the world and, therefore, is deserving of all the credit. Of course, when things go badly, the mediocre leader seems to either melt into the shadows and cannot be found when accountability comes into play; OR, the mediocre leader, the poor leader, looks for the person or persons at whom the finger of blame can be pointed. This poor excuse for a leader makes statements like, “It’s not my fault” or “I couldn’t help it” or “What do you expect with the losers assigned to my team?” “They wouldn’t listen” and “They did not follow my instructions”. “It’s their fault”.

Great Leaders, on the other hand, share the congratulatory limelight with team members when the “attaboy points” are being handed out. They make comments like, “The team was great. They did the work. My biggest job was staying out their way and letting them do what they do best”. Conversely, when the customer is unhappy, the budget limit has been busted, a deadline is missed, the Great Leader shields the team from blame and retribution. The Great Leader takes responsibility and is held accountable. The Great Leader says, “I could have provided clearer direction. I could have watched costs more closely.”

Great Leaders have the privilege of leading great teams; and, they earn the respect and loyalty of team members by taking more than their share of the blame and giving the credit for a job well done to the team they have the privilege of leading.

Have you had the privilege of working with a Great Leader? Click comment to share your experiences and tell us what made that leader great.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at tom.hoisington@eagleoneresources.com

Do Great Leaders Follow A Moral Compass?

I recently read an article written by Frank Bucaro, a regular contributor to a LinkedIn group for Ethics and Compliance Officers. In this article, Frank asked, “How Does One Set A Moral Compass?” (http://www.linkedin.com/groups/How-does-one-set-moral-50939.S.5793914936249827331?view=&gid=50939&type=member&item=5793914936249827331&trk=eml-anet_dig-b_nd-pst_ttle-cn) His question started me thinking about the Great Leaders that I have had the privilege to follow and learn from … and the moral compasses that I believe they used to navigate moral dilemmas and life. I believe that these compasses were aligned with the following points.

  • They knew the difference between right and wrong – I’m not talking about the difference between legal and illegal behavior (although this distinction is certainly important). I’m talking about behaviors that, while technically may be legal, are morally wrong. As my father would ask me, “Just because it is legal to do something, does that mean it’s the right thing to do?”
  • They consider the impact that their actions may have on the lives of others – Great Leaders ask if their decisions, their actions, will improve the lives of those they have the privilege of leading; or, will their actions and decisions harm those around them.
  • They think about how their behavior will impact not only their own reputations but also the reputation of the firm they represent and the reputations of those who follow them – My father used the expression “guilty by association” and Great Leaders understand that, fairly or unfairly, the reputations of both their firms and their followers are tinted (or tainted) by their own behavior and reputation. When they behave morally and ethically, those they represent and those who follow them are perceived to be ethical and moral. When they behave improperly, the firms they represent are perceived to be tolerant of unethical behavior; and, it is anticipated that their followers will follow the example that the unethical leader set.

Great Leaders possess a moral compass and they have it oriented to the “true north” of doing the right things for the right reasons. Think about the Great Leaders that you have known and followed. What were the key points on their moral compasses? Please share those points by commenting here.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at tom.hoisington@eagleoneresources.com