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Just Enough or A Little Bit More?

April 5, 2015 By

How many times have we heard someone use the phrase, “it’s good enough”? How many times have we used that phrase ourselves?

Great Leaders know that “good enough” is never good enough. They know that excellence requires that each of us do just a little more. For example …

  • The average sales representative who is making cold calls quits when he/she decides that they’ve called enough. The sales rep who is driven to succeed and be a leader makes the same number of calls and a few more.
  • The average athlete performs the required workouts and then quits for the day having done enough. The athlete who is determined to become a champion performs all of the required workouts and then invests additional time working in areas where he/she knows that improvement is needed to excel.
  • The average author and editor review the proof of a new book and find a few minor mistakes but decide to publish it anyone assuming that it is “good enough”; that no one will notice. The author and editor who will be superstars insist that the errors be corrected because they noticed and know that true professionals have a responsibility to their readers to put forth their very best efforts.

Great Leaders do not accept “average” or “good enough” from themselves or their teams. They have the drive and the determination to ensure that their customers all receive the very best product that can be delivered; and, that team members receive the very best guidance, assistance, and leadership that the Great Leader can provide … they give it everything they’ve got and a little bit more.

Click “Comment” to share your experiences when you had the good fortune to work with a Great Leader who gave his/her all + a little bit more.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Filed Under: Building a Legacy, Dynamic Leadership, Great Leaders, Lead by Example, Lead from strength, Leadership, Leadership Qualities, What characterizes good leaders Tagged With: , , , ,

Do Great Leaders Rely on Facts or Trust Their Intuition?

March 15, 2015 By

Last week, we looked at the decision making process of the Organizer personality who is a sensing, logical, thinker who relies on facts, figures, data … things that can be seen, touched, felt, and studied when making decisions. This week, we will contrast this with the decision making process of a Commander personality.

COREMAP(tm) teaches us that the Commander personality is an intuitive, thinking, logical, decision maker who is quite comfortable relying on his/her “gut feelings” when making decisions. In fact, even when presented with facts, figures, and demographics in support of a specific course of action, the Commander personality will often counter with the statement that, “while the facts and figures may say that we should do A, my gut tells me that we should do B. I’m going with my gut on this”. To the Organizer personality, this tendency to rely on intuition and “gut feelings” is uncomfortable and feels irrational.

However, this willingness to trust “gut feelings” empowers the Commander personality to be decisive and provides both the confidence and the willingness to take the lead and accept the responsibilities of leadership in order to ensure that the desired outcome is reached. Their decisiveness and confidence will frequently command the respect of others; but, it can also intimidate the less confident and the more introverted personalities.

Great Leaders who have a dominant Commander personality are quick thinking and level headed in times of stress and emergencies. Great Leaders also recognize that they cannot do everything themselves and are good delegators who find the right person for the job and inspire that person to greatness. Great Leaders are highly motivated to see those that they lead succeed in their own right. They are always willing to listen to the ideas of others and implement those ideas when they provide a better way to reach a goal; and, they give full credit to the one who provided the suggestion. At the same time, they have the self-confidence to reject those ideas that are contrary to their own ideas of what is right and what is wrong, what will work and what will not.

Have you had the privilege of working with a Commander personality and witnessing his/her decision making process? Click “Comment” and share your experiences.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Filed Under: Building a Legacy, Dynamic Leadership, Great Leaders, How personality type impacts leadership, Lead by Example, Lead from strength, Leadership, Leadership Qualities, Personality Assessment, Personality types, What characterizes good leaders Tagged With: , , , , , ,

Can a Great Leader “Play to Win” and Still be Ethical?

March 1, 2015 By

I once worked with a man who had an interesting way of viewing all potential actions. He asked himself if the action was ethical. He explained himself this way …

“Some will ask if a course being considered is legal. Many things are legal. However, just because there is no law prohibiting an act does not make that act ‘the right thing to do’. The more important questions must be ‘is it the right thing to do … is it the way I would want to be treated … does the course of action improve the lot not only of my business; but, does it benefit or harm the other party?”

This person is a Great Leader. Great Leaders in business recognize that they must “play to win”. They understand that, in the final analysis, the company must show a profit in order to succeed and survive.

Great Leaders also recognize that a reputation is a double-edged sword. Those who always choose to do the right thing … to make certain that deals truly benefit all parties … will have customers who are loyal and return time and time again; plus, those customers bring others with them and recommend that their friends do business with the firm as well.

Conversely, the individual who looks only at the immediate, short-term, picture will say and do anything to “do the deal”. This individual does not care if the customer truly benefits, only that the company does this deal. He or she will get a reputation for caring only about his/her own benefit and customers will look to do business with someone else … someone who is working toward the customer’s benefit.

Great Leaders win in business and in the game of life because they make ethical choices and do the right thing.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Filed Under: Building a Legacy, Dynamic Leadership, Great Leaders, Integrity, Lead by Example, Lead from strength, Lead with Integrity, Leadership, Leadership Qualities, What characterizes good leaders Tagged With: , , , , , , , , , , ,

A Great Leader’s View of Character

February 22, 2015 By

Presidents’ Day morning. My “In Box” contains a quote from a Great Leader, President Abraham Lincoln, about a person’s character and reputation. Lincoln wrote, “A man’s character is like a tree, and his reputation like its shadow; the shadow is what we think of it; the tree is the real thing”.

Reputations are funny things. In some instances, they are based entirely on facts. In other cases, they are based on perceptions held by individuals or groups of individuals. By way of comparison, let’s look at two fictional individuals that we will call Clay and Stone.

Clay has a reputation for being a real savvy businessman. He always seems to be in the right place at the right time; a guy who can turn a profit no matter what he does and no matter how adverse the situation may appear to be. It’s as if he has an “inside track” on information that no one else has … because he does. Clay has built his business and his reputation by using inside information to the detriment of those he exploits to his own personal benefit. If Clay were in the securities industry, he would be guilty of insider trading … of using information that is not available to the general public for personal profit … a criminal act. Clay has a reputation for being in the right place at the right time. But, his character is lacking a strong moral compass. In Clay’s mind, what he is doing is wrong only if he gets caught. If history teaches us anything, it teaches us that the sun moves; the shadow shifts; and, ultimately, the deeds done within the shadows of unethical behavior will be exposed and the wrong-doer will be caught.

Stone, on the other hand, has character. As a Great Leader, Stone is “the real deal”. When presented with opportunities, he first checks his personal moral compass and asks, “Is it legal; is it ethical; does it treat others as I would wish to be treated?” If the answer to any of these questions is “no”, he abstains and allows the opportunity to pass him by. Great Leaders such as Stone know that if they conduct themselves and their businesses in a manner that never calls into question their character or their morality, the world will beat a path to their doors for the opportunity to associate with them, to work with them, to do business with them. They will be presented with more opportunities than they will be able to handle; opportunities to grow personally, professionally, and financially.

Reputations are mere shadows of the person they purport to be; always shifting, intangible, subject to the shifting tides of opportunism and “what’s in it for me?”. Character, when it is grounded with a strong moral compass, is unyielding in the face of temptation. When the character of a Great Leader is consistently asking the three questions above, constantly and routinely reminding itself to do what is right both morally and ethically, it is then that this character stays away from temptation and keeps itself morally straight. Great Leaders present their character in their daily conduct and allow it to speak more loudly than any reputation can.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Filed Under: Building a Legacy, Dynamic Leadership, Great Leaders, Integrity, Lead by Example, Lead from strength, Lead with Integrity, Leadership, Leadership Qualities, Uncategorized, What characterizes good leaders Tagged With: , , , , , , , , , , ,

How Does a Leader Differ From a Boss?

February 15, 2015 By

I love serving as a member of an Eagle Scout Board of Review. The view of true leadership, stated by a young man who has spent up to seven years studying and demonstrating leadership skills, is both insightful and awe inspiring. A question that I like to ask the candidates is simply, “What is the difference between a leader and a boss?” While no two candidates have ever given the same answer, here is brief summary of some of the answers I’ve heard.

  • Bosses – Bosses sit back and tell others what to do. They seldom do the jobs themselves. In fact, it’s very possible that they’ve never done the job they’re telling others to do. Bosses pass judgment … a lot. They seldom tell someone what they’ve done well; but, they can always tell that person everything that’s been done wrong. Bosses find fault and have a unique ability to crush a person’s desire to improve or create something.
  • Leaders – Leaders, on the other hand, tend to be very hands-on. They’re not afraid to dig right in and help get the job done. They don’t ask others to do things that they are not willing to do themselves. Leaders look for opportunities to provide genuine and deserved praise. Genuine praise is specific about what was well done (i.e., “you did a great job of identifying that client’s need and showing them how it could be met by our product) rather than an insincere and vacuous “nice job” or “you did good”.  When something has not been done well, leaders will typically help the team member review the job or situation, asking “what do you feel you did well? what do you think you could do differently/better next time?” They help team members discover solutions for themselves by asking guided questions and commending the team member when he/she comes up with the solution.

Great Leaders may be in charge of a project but they are not bosses. They do all of the things that leaders do above … and then some. They find ways to go the extra mile to help the team reach and surpass a goal or objective.

Click “Comment” below and share your experience with a Great Leader who led rather than bossed.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Filed Under: Building a Legacy, Dynamic Leadership, Great Leaders, How personality type impacts leadership, Lead by Example, Lead from strength, Leadership, Leadership Qualities, What characterizes good leaders Tagged With: , , , , ,

GREAT LEADERS SET GOALS FOR THE NEW YEAR

December 23, 2014 By

Soon, the curtain will fall on 2014; and, one second later, the curtain will rise on 2015. Great Leaders have a vision of what the coming year will look like and they share that vision in the goals that they set. I had the privilege of working with a coach a while ago and she shared these goal setting techniques with me.

  • Decide what you really want. Great Leaders know what they really want. They know … they don’t think they want something … they know what they want. That want is a passion that drives them forward. It motivates them every waking hour of their day.
  • They believe that their goal is attainable. The belief of a Great Leader is strong; so strong, in fact, that they cannot imagine that the goal won’t be reached. Not only is the goal a part of their vision of the future, they envision themselves having already attained it.
  • Their vision is specific. Ask Great Leaders about their vision and they will tell you all about it. If you listen closely, you find that the vision is very specific … they know exactly what the final outcome will look like; what it will feel like to reach it and mark the goal “got it!”
  • Their goals have timetables. Great Leaders know that time is of the essence and they apply this knowledge to their visions and their goals. “Someday” is not an appropriate timetable; “by December 31st, 2015” is a very specific timeframe for a goal. Great Leaders establish a timetable and then measure their progress toward the goal against this timetable. On any specific day, Great Leaders can tell you if they are “on track” to reach their goal by the end date; if they are ahead of schedule; if they are behind schedule. Knowing their status in reference to the timetable helps the Great Leader determine if more work must be done faster or if they can reach the goal sooner than anticipated.

Next week, we’ll take a closer look at goal setting and establish the parameters for setting meaningful goals that lead to accomplishments that may be greater than you have ever foreseen.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Filed Under: Building a Legacy, Dynamic Leadership, Great Leaders, Lead by Example, Lead from strength, Lead with Integrity, Leadership, Leadership Qualities, What characterizes good leaders

Even Bad Leaders Can Be Great Role Models

December 14, 2014 By

In the article titled, “Let Great Leaders Pause to Give Thanks”, we talked about the importance of Great Leaders taking time to give thanks. Reflecting this past week, I realized that there were a few thank you’s that I had neglected to offer. While Great Leaders are usually the result of the wonderful examples set by other Great Leaders, it occurred to me that, sometimes, bad examples are also instrumental in the development of a Great Leader.

This realization was prompted by a short time spent at the counter of a diner I ate at while traveling. It was late Saturday morning and the diner was relatively busy. The manager was standing at the “pass out window” where the cooks would set the plates that were ready to be delivered to the patrons at the tables. His job was to organize the various meals by ticket so that the server could pick up a tray and all of the meals for that table would be on the tray. While the manager was doing this, he was constantly yelling at the cooks and berating the servers. The overall attitude of the staff was very negative and it was reflected in the service that they provided. This incident brought to mind a time when I worked as a cook in a coffee shop and the manager, we’ll call him Larry, was a crude, rude, and verbally abusive drunk. I remember watching the way he treated everyone and thinking, “I don’t ever want to be a manager like him.” Through his bad example, he made me realize the importance of treating others with courtesy and respect regardless of their position in the company’s hierarchy. Thank you, Larry, for setting that example of how NOT to treat employees.

While I’ve frequently cited the great leadership skills of my first agency manager, Ray, I also recall the behaviors and actions of several agency managers that I met who belittled their agents, questioned the agents’ potential to “ever amount to anything”, treated staff members with disdain, were deceitful, and were generally rude to everyone. One of the agents who transferred to my agency after working for one of these other managers remarked, “I learned a lot from (former manager). I learned what I don’t want to be like.” Thank you, (former manager), for showing me why agents left other agencies to work for a different manager.

Great Leaders, today and always, learn from everyone around them. On some days, they see an example of how they want to lead, an example that they want to emulate. On other days, they see, first-hand, behaviors that they want to avoid at all costs. Regardless of which day it is, Great Leaders see and learn from everything and everyone around them. For this, we should all give thanks.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Filed Under: Building a Legacy, Dynamic Leadership, Great Leaders, Lead by Example, Lead from strength, Leadership, Leadership Qualities Tagged With: , , , , , ,

Let Great Leaders Pause to Give Thanks

November 23, 2014 By

Leaders who would be Great Leaders know that few become who and what they are alone; with no help. It is only fitting then that we as a people, and especially those among us who are leaders, should pause this week to give thanks for the many blessings we have received; and, for those individuals who have shared the knowledge and experiences that helped shape who we are today. Here are a few of the people and things for which I am thankful this year.

  • The love, encouragement, and support of my family – For me, it all starts here. Without the love and support of my family, I could not do what I do. I am especially thankful for my wife, Lin, who supports and encourages the work I do in the Scouting Community to help shape the character and values of the next generation of leaders.
  • The examples set by my parents – Without a doubt, my mother and father set an example of unconditional love and acceptance; honor and integrity; justice and fairness. I recognize today that they did not “preach” these values but rather provided the example by living them every day of their lives.
  • Friends and associates I call “Talent Scouts” – I have been blessed with a number of friends and business associates who have seen talents in me that I never suspected were there; and, they encouraged me to use those; to let them “come out and play”. Even when I questioned my own ability, they were steadfast and encouraged me to exercise and grow those talents. They are far too numerous to mention each by name; but, you know who you are and I hope you know how much I appreciate the encouragement and support you have provided.
  • The selfless men and women of Scouting – A standard and running joke among Boy Scout Volunteers is that “it’s only an hour a week”. For most of these dedicated leaders, volunteering entails far more than a single hour a week; yet, they continue to give of their time and talents … some for many years after their sons graduate from high school and even college.
  • The country in which I live – I am thankful that I live in the United States of America, a country in which I am free to make my own choices and succeed or fail on my own merit and effort. Ours is a country in which a person’s opportunities are not governed by the class into which they were born; not limited by a government that determines the education that they will be allowed to obtain or what job they will enter. I pray that the people of this nation will not cast aside these freedoms to pursue the mirage of “safety and security” wherein someone else makes these choices for them.
  • Finally – I am thankful that I am free to write what I believe and to give thanks for the blessings I enjoy without fear of reprisal from someone who does not agree with what I believe or how I offer up my thanksgiving. May God Bless the USA and all who reside here.

Those who are Great Leaders and those who would choose to become Great Leaders will take time this week to look around them, see how blessed they are, and offer up thanks. For what are you thankful? If you care to share, click “Comment” and tell others what you are thankful for.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Filed Under: Building a Legacy, Dynamic Leadership, Great Leaders, Lead by Example, Lead from strength, Lead with Integrity, Leadership, Leadership Qualities, Uncategorized, What characterizes good leaders Tagged With: , , , ,

Great Leadership Requires Teamwork, Right?

November 16, 2014 By

It’s a funny thing about Great Leaders. Their alphabet seems to be missing a letter. The alphabets of Great Leaders also seem to have a letter or character that appears to be missing from the alphabets that many people use. Have you figured out what letter is missing and what letter has replaced it?

Great Leaders seldom use the letter “I”. Listen carefully and you soon realize that you seldom hear, “I did this” or “I did that”. In fact, Great Leaders use the letter “I” so seldom that it is only natural to assume that it has been removed from their alphabet. Instead, they’ve added the letter (character?) “we”, as in “we did this” and “we did that”.

Assembling and using the talents of a team is one of the great talents of true leadership. It is the abandonment of the concept that one must do everything oneself in order to have it done right. It is the mark of a Great Leader to embrace the realization that together, we can do so much more that we could ever hope to accomplish individually.

I remember, as a child, hearing a story told by the great singer Tennessee Ernie Ford. He told of a father watching his son try to move a large rock. The boy tried pushing, pulling, rolling … everything he could think of. Still, the rock remained unmoved. Finally, the boy stepped away from the rock and declared that he could not move it. The father asked if he’d tried everything that could be done and the boy responded “yes”. The father thought a minute and then asked, “are you sure you’ve tried everything?”  Exasperated, the boy affirmed that he’d tried everything. The father waited a moment and then suggested that there was one more thing the boy could do. “What is that?”, asked the son. The father replied, “You could ask me to help.”

Great Leaders do not believe that they must be capable of doing all things well. Great Leaders recognize that there are people who have talents and strengths that they themselves do not possess. Great Leaders willingly accept this fact and ask those others to join a team that, together, will accomplish so much more than any one individual can achieve. And, in the end, when the goal has been met, the Great Leader gives credit where credit is due … to The Team.

Have you had the joy of being part of a team that accomplished more than its individual members could have done individually? Click “Comment” and share what made the leader of that team a Great Leader.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Filed Under: Building a Legacy, Dynamic Leadership, Great Leaders, Lead by Example, Lead from strength, Lead with Integrity, Leadership, Leadership Qualities, What characterizes good leaders Tagged With: , , , , , , ,

Leaders See Greatness All Around Them

November 9, 2014 By

Do Great Leaders instill greatness in their followers; or, is the greatness already there and the Great Leaders find ways to draw the skills, talents, and greatness out of the team members for all the world to see? I would suggest that it is the latter and here is how they do it.

  • They believe – Great Leaders believe in the members of their teams. They have faith that the team can rise to any occasion and any challenge.
  • They demonstrate confidence – Great Leaders allow their faith in the team to be evident for all to see; especially for the members of the team.
  • They encourage – Great Leaders provide encouragement. If they can see that something is not working, or is not going to work, they do not discourage effort. Rather, they provide encouragement and guidance that leads the team in a direction that will work.
  • They provide praise – Great Leaders deflect credit for success away from themselves and direct credit to the members of the team that made the success possible.

Great Leaders see talent and potential greatness all around them. They attract that greatness in others. These people choose to follow someone who expresses faith, confidence, encouragement, and praise. Great Leaders do not fear that surrounding themselves with talented people will diminish them. Rather, Great Leaders know that their own star will reflect the brilliance of the teams they assemble … and they give credit to the team for making them look good.

Have you experienced the joy of following a Great Leader? Click “Comment” and share that experience.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Filed Under: Building a Legacy, Dynamic Leadership, Great Leaders, Lead by Example, Lead from strength, Lead with Integrity, Leadership, Leadership Qualities Tagged With: , , , , , ,
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