Are You Building a Legacy?

Greek history tells us that when Odysseus went to fight the Trojan War, he asked his friend Mentor to take charge of his palace and his son, charging Mentor with the responsibility of guiding his son, Telemachus, as he grows into manhood. Over time, the word “mentor” has come to mean one who gives of his or her time, experience, and wisdom in order to help another grow personally and/or professionally. It is through mentoring that Great Leaders build a legacy. But, why do they do this?

District Manager Ray was, undoubtedly, one of the finest mentors I ever met. He measured his success not by the number of dollars on his paycheck, but by the number of people that he was able to help grow and develop into successful agents and managers for the company he worked for. He took great pride whenever he heard about the success of someone who had passed through his tutelage. His pride was not based on “Look what I did!” but rather on “Look how this individual fulfilled his/her potential!” He worked hard every day to build a legacy of people who, through their own efforts, attained the levels of success to which others would only look with longing.

Scoutmaster Duane mentors young men to become the leaders upon whom local businesses, his community, the state, and the nation will depend to help us, as a people, realize the dreams of the founding fathers. He does not do this because he wants to point to a plaque on the wall and say “See what I produced!” He does it because he wishes to repay all those who have helped him become the man he is today; and, to prepare those he has the privilege of mentoring with the tools that will enable them to assist future generations.

Great Leaders subscribe to the “ripples on the pond” theory of life. Just like a pebble tossed into a pond creates ripples that travel out to the shore rebounding to come together again in the center of the pond, mentors build a legacy that travels out from their points of contact with their mentees into a world where those ripples will touch countless lives for generations to come. Great Leaders are great mentors who touch and change lives for the better far beyond their own lifetimes.

Know a great mentor who impacted and changed your life? Share that experience by commenting here.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

RESPECT – Great Leaders Earn It; They Don’t Demand It

R – E – S – P – E – C – T. Everyone wants it; not everyone gets it. Great Leaders know that respect is not handed out as an entitlement. It must be earned. So how do they go about earning it?

They take responsibility rather than delegate blame – Great Leaders take responsibility when things don’t go according to plan. Rather than delegate the blame to a subordinate, Great Leaders step up and say, “As the leader of this team, the responsibility is all mine.” Great Leaders recognize and accept that they are held accountable for results.

They give credit for success to the team – Great Leaders know that they accomplish little by themselves. While the weak leader will point to the successful completion of a project and say, “Look what I did!”, the Great Leader points to the team and says, “Look what you accomplished! You are the greatest!”

They listen – While the Great Leader knows that he or she is ultimately responsible for making decisions, the Great Leader takes the time to seek out and truly listen to the opinions of team members. Only after listening and hearing everyone’s input, the Great Leader makes the decision that he or she believes is in the best interest of all concerned.

They follow up – Great Leaders don’t just delegate tasks, they monitor progress, ask what tools or resources are required and obtain them. The person to whom the task was delegated knows that it’s not busy work; that outcomes are desired and that the Great Leader is there to help them obtain the desired outcome.

They “walk the talk” – Great Leaders lead by example. They never ask more of their followers than they would be willing to do themselves. They “practice what they preach” and display the same behaviors that they expect from others.

Great Leaders know that respect must be earned every day and their actions will be closely scrutinized by their teams, their followers, to determine if they’ve earned it … every day.

Do you have an example of how a Great Leader has earned your respect? Comment here and share it, please.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Remembering and Honoring Quiet Leadership on this Memorial Day

In his blog article titled A Purposeful Memorial Day published on 05/25/13, John H. Clark III quotes an anonymous author who wrote:

Remember:
Those we love don’t go away, they walk beside us every day.
Unseen, unheard, but always near; still loved, still missed and very dear.
~ Anonymous

This statement reminds me of my father, a quiet leader who led by example and brought out the very best in those around him.

Dad was a veteran of World War II, a Marine. He rarely talked about his experiences in the Corps; and, when he did, he spoke only of good times; of playing football on the beach of an unnamed Pacific Island; of the people he met while serving in China. That was my Dad, always looking for the good and the happiness … the best.

After his discharge from service, Dad attended college, entered the financial services industry, married, and started a family. He volunteered to help causes he felt were worthy of his support including serving as the Treasurer for the Boy Scout Troop I joined. While he did not particularly enjoy camping (he said he’d done all the camping he ever wanted to do in the Corps), he attended Scout campouts when his help was needed. He served as a merit badge counselor for the topic he knew best, personal finances, and helped many boys grow into financially knowledgeable young men. In all that he did, he exuded a quiet leadership by modeling the behavior that helped rambunctious boys grow into responsible young men.

Later in life, as a banking executive, Dad mentored several young branch managers sharing the experiences of his career and teaching them not only how to do their jobs, but how to manage employees in a compassionate manner and treat customers with courtesy, respect, and empathy. There was no rah! rah! about it. He simply went about his business demonstrating how to do these things … quietly.

In hindsight, I can see that he was not alone in doing these things. I  once overheard one of my Scoutmasters talking about his time in the Army. Again, there was only talk of happy memories. And, again, Mr. Satzke led quietly, expressing faith in our ability to do whatever we set our minds to and pride in our accomplishments.  In fact, the men that I have known who are, or were, members of what journalist Tom Brokaw called “The Greatest Generation” have pretty much fit that mold … quiet leaders who did not see themselves as heroes … or for that matter as anything special at all. They saw themselves only as men who were fortunate to have survived horrible experiences; who found the ability to look at the positive side of anything that happened; and, who had the opportunity to raise the next generation and provide it with the tools that would enable their children to surpass anything which they themselves may have accomplished.

Sadly, many of the men and women of that generation (including my Dad) have now passed on. We have only our memories of them and all that they taught us … and aren’t we incredibly rich for having these things? On this Memorial Day, let us pause and give thanks for the quiet leaders who touched our lives. God bless them all as He has blessed us by allowing us to know them.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Do You Accept Responsibility and Give Credit Where it is Due?

Over 50 years ago, Americans were exhorted to ask not what their country could do for them; but rather, to ask what they can do for their country. Today, there appears to be a sense that people are making every effort to get more than they give. The exception to this, of course, is Great Leaders. They recognize that committing all of their skill, all of their imagination, to the betterment of the team builds success not just for themselves but for all team members.

Weak leaders look at life through the lense of ‘What’s In It For Me?” Their sole concern is their own personal aggrandizement and enrichment. They will do everything within their power to ensure that they receive all of the credit for the team’s successes; and, they will take whatever actions are necessary to deflect blame for the team’s failures away from themselves and onto someone else.

Conversely, Great Leaders attribute the team’s success to the efforts of the team members. In success, they deflect the glory and accolades to their team members and accept only that they were fortunate to have a great team that made the success possible. In failure, they state quickly and without reservation that the fault resides not in the efforts of the followers; but rather, in the leadership that they themselves failed to provide. Everything that they do, every action that they take, is a commitment to the improvement of the team and tangible evidence of their belief in the abilities and capabilities of their team. In the final analysis, by giving credit for success to the team members and accepting responsibility for team failures, Great Leaders sow the seeds of loyalty and gratitude among their followers. These followers will go the extra mile to support the leader … and when the team enjoys greater success, the Great Leader will always attribute that success back to the amazing efforts of the team.

If you have had the luxury of working with a Great Leader, please share a comment here that illustrates what made that person a Great Leader.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

What Is Your Personal Code of Ethics?

My father, a very wise man in his own way, frequently told me that a man must know what he stands for; otherwise, he’d fall for anything. I know, this was not an original thought that he created. He undoubtedly heard it somewhere and tucked it away with many other bits of wisdom that he would periodically sprinkle into our conversations. That’s the way he went about building character. He never sat down and said, “Here’s what you do.” He dropped these little bread crumb clues into casual conversations and let you discover them for yourself. Then, when you voiced them, he would act surprised and commend you for your great idea and congratulate you for making a fascinating discovery; and, of course, he then encouraged you to “get to work on that.”

I thought of my father when I read an article the other day in which the writer suggested that when a person interviews for a job, when asked if he or she has any questions, the person should ask for a copy of the company’s Code of Ethics in order to determine if the company was a good match for his or her own code of ethical conduct. My first reaction was, “what a remarkable idea! Who would have thought to ask that?” My next thought was, OK, if a person asks for the company’s code, he or she better be prepared to provide a copy of their own code.

Great leaders know what they stand for. They have a very clear understanding of what they feel is right and what they know is wrong. They live by this code of right and wrong and are prepared to walk away from things that they know are unethical and, more importantly, they will walk away from “opportunities” that just don’t pass “the smell test”. They may not see a specific law being broken; but, they recognize that it just isn’t right and they refuse to be a part of it … and they put a stop to it when they can.

Have you written out your own personal Code of Ethics? It’s not as easy as it first sounds. What do you think it should include? Should you have separate codes for your personal life and your business life? I’ve posted my Code on this website at https://eagleoneresources.com/index.php/code-of-ethics/. Please take a look at it and then comment here. Tell Great Leaders what you believe constitutes ethical conduct.

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

A Living Example Surpasses a Sermon on Any Day!

From the day we are born until the day we die, we are exhorted by one authority figure after another to tell the truth; to play fairly and by the rules; to obey the law. And, each and every day, we are presented examples of those same authority figures lying to their constituents, taking unfair advantage of others, violating the rules, and breaking the law. Consider these actions and the logical reactions.

A parent daily tells a child to always tell the truth. Then, one day, the telephone rings and as the child reaches for the telephone, the parent says, “If that’s for me, I’m not here”. Subsequently, the child tells a lie and the parent asks, “What in the world made you do that? Why did you lie to me?”

A law enforcement officer makes a routine traffic stop and asks the driver, “Do you realize how fast you were going? You were exceeding the speed limit and are guilty of a crime for which you will be required to pay a fine.” On another day, this same officer passes the same driver who is driving at the speed limit and rapidly disappears from sight. The driver asks himself, “Why is he allowed to speed when I’m not?”

A business manager insists that employees arrive for work on time and discharges those who are routinely late. Yet, that manager is regularly late for meetings, arrives at work long after all other employees have arrived and commenced their duties, and is never disciplined for this behavior. The typical employee must question why the rules apply to everyone but the boss.

Lawmakers make speeches and tell the public that everyone must pay their fair share of taxes (whatever that phrase means) and pass laws to ensure that citizens do so. One day, it’s revealed that a prominent politician hasn’t filed the required tax returns and owes thousands of dollars in back taxes; or, has utilized loopholes that ensure that he or she pays next to nothing. Who can blame the citizenry for losing faith in the system and  their elected officials?

Weak leaders believe that the rules apply to everyone BUT them and they regularly display behaviors for which others would be censured and punished.

Great leaders, on the other hand, know that they are being watched and that their behaviors will be emulated. They know that the teams they lead will follow the example they set. Great leaders know that actions speak louder than words and they make certain that their example sets the standard to which they want their followers to adhere.

LIKE if you believe that, as individuals who aspire to be great leaders, we must closely examine our own behaviors before critiquing the actions of others?

Tom Hoisington is a speaker, trainer, and author whose goal is to provide leaders and potential leaders with tools that empower them to build teams that are creative and cost effective along with a clearer understanding of how personality types interact within those teams. He can be contacted at [email protected]

Is Integrity Really That Important?

Not long ago, I overheard a disagreement between an employee and the owner of a company. The basic gist of the dispute was that the owner had directed the employee to take actions that the employee felt were both deceptive and dishonest. The owner of the company brought the disagreement to a close when he said, “Sometimes you take integrity to an extreme!”

Later, I found myself wondering, how can integrity be taken to an extreme? Isn’t integrity a bit like being dead or alive? One is either dead or one is alive. There is no real middle ground. Isn’t integrity something that a person either has or does not have?

Great leaders recognize that cutting corners in matters of right and wrong can quickly become a slippery slope. Once it becomes acceptable to tell a small lie, it becomes acceptable to tell the big lie if it means getting the deal done, making the sale, acquiring the customer. The problem, of course, is that one lie leads to another; and, when the deal doesn’t live up to the promise, the product doesn’t deliver what was promised, the customer loses faith not only in the person who told the lies but also faith in the firm that the person represents.

Great leaders who are employers and managers also know that integrity is paramount when leading their followers, their employees. They know that promises made must become promises kept if they are to retain credibility with their followers. Once promises are broken, future assurances become meaningless. Employees who know that their bosses don’t keep promises have no reason to believe that the promised incentive will actually be delivered. The boss never understands why the worker fails to make the extra effort to earn the promised reward; never realizes that his or her own past failures to honor commitments have forever destroyed the employee’s willingness to make the extra effort. The employee has learned to see the promised reward is just another false pretext to get more work, more production. The employee knows (perhaps rightly, perhaps wrongly) that the reward will never be received; the bonus will never be paid; the extra vacation time will never be approved.

If we are to be great leaders, we must begin by recognizing that integrity really is that important. Without it, are we even worthy of the title “leader”?